Return

Return Policy

YAMKAS is committed to providing the highest level of customer care. To ensure each customer is completely satisfied, we guarantee all YAMKAS products to be free of manufacturer defects and to perform to the highest quality standards. If you are not completely satisfied with your purchase, your order can be returned for a full refund.

How to return my items? Easy! Follow the steps below:

  1. Simply fill out the return form and place it in your package
  2. Affix the prepaid shipping label to the outside of your package
  3. Drop the package off with the appropriate shipping provider and we’ll process your return within 7 days of receipt

Your return will be accepted if your item:

  • Is returned within 30 days of receipt
  • Has not been used, worn or washed
  • Tags and packaging are attached

The following returns are not accepted:

  • Over 30 days since you received your order
  • Item has been actively used or worn
  • Item has been altered or washed
  • Tags or packaging have been removed

If using your own shipping method, please return the following address:

Mercurius Company B.V.
Attn: Returns
Voorhaven 99
1135 BN Edam
Netherlands

Please note all items are subject to inspection. The costs of shipping is non-refundable and a € 9,00 restocking fee may be applied to items that are returned damaged and not in original packaging. Due to an automatic ordering system, order modifications are no longer possible once your order has been placed online. As soon as your order is shipped out, you will recieve a tracking email that wil enable you to track your package.

Purchased a YAMKAS product through one of our retail partners? If you need to return or exchange a YAMKAS product you purchased at one of our retail partners, please return in to the store where it was originally purchased.

Questions?

Contact a customer care team member anytime
customerservice@yamkas.com

Mijn winkelwagen