How to return my items? Easy! Follow the steps below:
- Simply fill out the return form and place it in your package
- Affix the prepaid shipping label to the outside of your package
- Drop the package off with the appropriate shipping provider and we’ll process your return within 7 days of receipt
Your return will be accepted if your item:
- Is returned within 30 days of receipt
- Has not been used, worn or washed
- Tags and packaging are attached
The following returns are not accepted:
- Over 30 days since you received your order
- Item has been actively used or worn
- Item has been altered or washed
- Tags or packaging have been removed
If using your own shipping method, please return the following address:
Mercurius Company B.V.
1135 BN Edam
Please note all items are subject to inspection. The costs of shipping is non-refundable and a € 9,00 restocking fee may be applied to items that are returned damaged and not in original packaging. Due to an automatic ordering system, order modifications are no longer possible once your order has been placed online. As soon as your order is shipped out, you will recieve a tracking email that wil enable you to track your package.
Purchased a YAMKAS product through one of our retail partners? If you need to return or exchange a YAMKAS product you purchased at one of our retail partners, please return in to the store where it was originally purchased.
Contact a customer care team member anytime